Home » BetDukes Review

BetDukes casino review was completed on January 11th, 2022. All comments are objective to give players a fair view.

Pros
  • Good selection of market providers
  • Live streaming is available
  • Accepting players from India
  • UPI betting sites
Cons
  • Live chat is available 24/7, but not for all languages
  • Withdrawal fees
  • Not all payment methods are available for all countries
  • Live chat support uses an Auto Translator for some languages

BetDukes casino review was completed on January 11th, 2022. All comments are objective to give players a fair view.

We appreciate the efforts put in by the BetDukes platform as it has a comprehensive library of games and sportsbooks that can satisfy all tastes. However, there are still some T&Cs that you need to be aware of, especially the wagering requirements of the welcome bonus is relatively high, 50x, which can be a high hindrance for players with a modest budget. Therefore, let’s learn more about this casino before playing with real money.

Highlights about the Casino

BetDukes casino is operated by ProgressPlay Limited, a reputable company that has launched many famous betting platforms such as Royal Tiger Bet, OReels casino, 188Bet, and other casinos.

Although only launched in 2020, the BetDukes platform has attracted much attention because of its diverse sportsbook and exciting game library. So whatever your preference, the operator can accommodate!

Licensed by MGA and UKGC 

Betdukes is one of the safest online casinos as it has an MGA and UKGC license secured by Sectigo. 

You also don’t have to worry about security because Sectigo ensures the safety of the casino. Some of the protocols used to protect players’ information include SSL and the PKI risk assessment tool. Furthermore, the platform also has a firewall system and password-protected hard drives, which store users’ documents safely.

On top of that, the casino also cooperates with some organizations to protect players showing signs of gambling addiction. Therefore, you do not have to worry about anything.

Mostly Fair Terms and Conditions

As usual, the casino only offers services to players over 18, so you must go through an identity verification process before playing for real money. Specifically, the operator reserves the right to ask you to provide personal information and documents related to your age, residential address, utility bill, etc. This is a mandatory KYC verification step, so if you do not complete it, the casino reserves the right to refuse service, freeze deposits, or permanently lock your account.

Also, if you do not log into your account for 10 consecutive months, the operator will charge a management fee equivalent to 10% per month and deduct it from the real money balance. Then, if you sign in again, all administrative fees deducted up to that point will not be refunded.

Boring Layout and Mobile Gambling

BetDukes casino has a somewhat outdated design. However, the specific categories are arranged logically and clearly, making it easy for users to locate what they are looking for. Therefore, while it doesn’t have a slick interface filled with attractive graphics, the casino site instead focuses on navigation, allowing players to enjoy smooth entertainment without much hindrance.

Besides, the lack of casino apps doesn’t make much difference as the site has been well optimized for all devices, meaning the experience will be as quality as it is on desktops. So you can enjoy everything from payments, offers, or support right on your phone at any time.

Enjoy an Engaging Sportsbook

If you are a big fan of sportsbooks, then you have come to the right place! There are over 40 different sports, including Football, Cricket, Basketball, Tennis, Ice Hockey, Horse Racing, NFL, Darts, Golf, Tennis, Water polo, and more.

The number of betting markets is impressive, with +400 different bets on English Premier League football matches. There are also market betting options available to bet on most sports.

Best of all, you can also join the eSports category, which features major tournaments and competitions like LoL, Call Of Duty, StarCraft 2, Rainbow Six, Overwatch, etc.

In-play Betting

The in-play betting features are pretty awesome, with thousands of live events happening worldwide every week. If you want to see a list of upcoming sporting events, you can use the Live Calendar, which shows events that will take place over the next seven days.

Similarly, if you want to see the results of a past sporting event, the Results section contains an extensive database of events along with the final results.

Also, the most helpful in-play betting feature is Live Multiview, which allows you to bookmark selected live events and add them all to the multiview page. Hence, you can follow all events on one page instead of opening multiple tabs.

Unfortunately, the operator does not offer live streaming on any sporting events.

Fun Library Games

BetDukes casino has a reasonably comprehensive game library, with slots making up the majority. You can explore classic titles like Starburst slot or Book of Dead slot, etc. Moreover, there is no shortage of jackpot slots giving great prizes like Fireworks Frenzy slot, Lost Island slot, etc.

Overall, the slots category is attractive with quality graphics and nice themes. They also have unique symbols that you can explore before placing a bet with real money through the demo mode.

Besides slot machines, the game library also has table variations such as European Roulette, Single Deck Blackjack, Jacks or Better, etc. It is also worth noting that the table games category also has a trial play option, just like slot games. However, you must register for an account to experience the demo.

Also, don’t miss the Casual category, which features lottery and scratch card games. These are the additions to help you have more fun.

Welcome Bonus Packages 

Whether you are a new player or an existing member, you are always well taken care of with promotions. Especially noteworthy are the welcome packages that the casino offers, enough for you to discover the basics when you are new to the platform.

Sportsbook Welcome Bonus

If you love sports betting, you can get a €10 free bet after depositing €10. Some T&Cs also apply, including:

  • The minimum odds to meet is 1.5;
  • Any winnings made must be wagered 10x before withdrawal;
  • Qualifying bets must be placed seven days after registration;
  • Maximum redemption is set at €20;
  • Deposits made using the Skrill will not be eligible for the welcome bonus.

Casino Welcome Bonus

You will get a welcome offer after making your first deposit. Specifically, the bonus you get will be 100% of the deposit up to €100. Some accompanying T&Cs include:

  • The wagering requirement is 50x;
  • Deposits made via Skrill are not eligible for the promotion;
  • You can only withdraw an amount equivalent to 3x the bonus amount, and the rest of the profit will be voided;
  • You have 30 days to complete the requirements to receive the bonus.

Payment Methods Notice and Limits 

Note: Because UKGC regulates it, BetDukes casino does not accept payment via credit cards. Therefore, you can only use your own money, which is the best way to gamble responsibly.

Many payment options are available like Debit Card, EcoPayz, Skrill, Neteller, Trustly, UPI, or even Bitcoin.

The deposit limit for each method will be different, usually from €10 – €20, an acceptable limit for most players’ budgets. In addition, any payment requests will be made immediately, and of course, free of charge.

You must use the same method as selected to top up when withdrawing. If that method does not support cash out, the operator has the right to choose an alternative.

In addition, it should be noted that if your chosen bank or payment service charges a processing fee in connection with a withdrawal, payment of this fee is your responsibility, and it will be deducted from the withdrawn amount.

The maximum withdrawal amount per account is €20,000/month. For progressive jackpots, winnings can be withdrawn in full at once.

The minimum withdrawal amounts of the methods range from €20 – €50. Therefore, cash-out requests lower than the specified minimum amount will not be processed.

If you want to withdraw more than €1,500, you must go through an additional verification process. Then the documents must be provided within seven days. If documentation is not provided within this timeframe, the casino may withhold any withdrawals or forfeit the entire account balance.

Helpful and Professional Customer Service 

The casino has a responsive and helpful customer support team. Specifically, you can contact the support team via email or live chat when you have a problem.

The fastest way to get support is via live chat, as the staff works 24/7, ensuring quick and timely solutions. We’ve also had positive experiences as the team sent us responses in just 5 minutes.

Alternatively, you can send queries via email, and according to research, the agent can communicate in English, German, and Finnish. However, unlike live chat, the waiting time via email will take up to 24 hours.

BetDukes Review Details

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