12bet Review

The final evaluations are made on November 14, 2021, after our experts have spent time experimenting. We provide transparent and unbiased comments to bring honest advice to gamblers.

12Bet is an old and well-reviewed platform for the service it provides. However, it still has some disadvantages and receives quite a lot of complaints from players because some T&Cs are unfair, especially since the withdrawal limit is relatively low. 

In particular, we found some complaints because punters did not receive their winnings even though the claim was processed and the casino did not give a reason. Therefore, even though the casino receives reputable licenses, we still doubt the transparency. As a result, you should choose another platform instead of this casino to avoid the same problems.

Highlight of the Casino

12Bet site was founded in 2007 and is now one of the oldest online betting sites operated by TGP Europe Ltd – a company with offices in the British gambling paradise, the Isle of Man. In addition, the casino’s European operations are handled by Pacific Sea Marketing International Ltd – a company registered in the British Virgin Islands.

Although it has been around for more than 13 years, this brand is still controversial about withdrawing winnings. However, a wide range of sponsorships, including sports categories, has helped the casino keep the brand at the forefront of the public eye. The platform’s name also has gained a lot of attention with the sponsorship of major sports teams and events such as Sevilla FC, West Bromwich Albion FC, Wigan Athletic FC, Hull City FC, and more.

Hong Kong Special Administrative Region of the People’s Republic of China, the United States of America, Singapore, Taiwan, Macau, Australia, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, France, Germany, Greece, Israel, Italy, Netherlands, Norway, Poland, San Marino, Spain, Switzerland, Turkey, Yugoslavia(Bosnia & Herzegovina, Croatia, Macedonia, Serbia, Slovenia, Montenegro), British Virgin Islands

License and Safety

The platform boasts a license from the UK Gambling Commission. Furthermore, the site is also secured with SSL encryption to protect bettors’ data. At the same time, the games were tested for transparency through independent TST tests and random number generators (RNG). As a result, any results are generated entirely at random, meaning that neither the casino nor the software provider can manipulate them.

Unfair Terms and Conditions

This bookie is well-known in Europe. Although it is banned for residents of China, Taiwan, Hong Kong, Singapore, etc., it is also prevalent in Southeast Asia because online gambling is often restricted.

Additionally, after further reviewing the T&Cs portfolio, we found that the platform bans specific betting strategies from playing with bonus funds. In particular, any gambler that uses Equal, Zero, or Low Return Bets or insurance bets will be considered unusual behavior. As a result, if discovered, all winnings will be forfeited.

Layout and Mobile App

The site is pretty clean and minimalistic. You will only find three links on the top menu, including Sportsbook, Casino, and Virtual Sports. Other than that, the rest is pretty straightforward, with links to the Site Information category, Help, and additional relevant information. 

The limited number of casino games also makes navigation relatively smooth, and users can search for titles by name or scroll through each category. The sports betting directory is also clearly displayed and organized, meaning that newcomers won’t take long to get used to the site. In addition, the odds and bonuses are clearly displayed, and all subcategories such as live section, payment gateway, or game library are easily accessible.

There is currently no dedicated application specifically for the 12Bet site. However, this is not a big deal as the mobile casino version is easy to use and offers the same range of products as on the desktop.

Diverse Sports Betting Markets

With so many sports available, 12Bet bookie has everything you need to find the perfect bet. The main market is football, which is pretty well established with the market range from first goal scorer, last goal scorer, or who will get the next corner all covered. With all the markets on offer, punters are sure to find something to suit their taste.

Besides football, the bookie also offers more than 30 popular sports such as water polo, floorball, skating, American football, badminton, etc. In general, the casino always tries to ensure that the service is as good as the punters’ demand.

Markets are also available around the clock, with live events with in-play bets on hundreds of markets like football, NBA, NFL, beach soccer, etc. Even punters can withdraw all or part of the bet before the event ends. This is a prominent feature that gives gamblers control over the stakes.

In addition, the platform also has an eSports category, which is one of the attractive categories where punters can bet on games between the best gamers in the world. A wide range of markets is available, from traditional match betting to variable handicap betting.

Modest Catalog of Casino Games

The casino catalog only has about 200 titles, so it may not satisfy the preferences of most players. However, the casino game library is also quite attractive and worth trying because it is provided by famous studios such as Microgaming, Red Tiger, MultiSlot, etc.

The casino portfolio is divided into three sections, including slots, table games, and video poker. There are also some famous games that players cannot ignore, such as the Mega Moolah slot, Jurassic World slot, Gun Smoke slot, etc.

Unfortunately, there are currently no live casino products available. However, a wide range of exciting table games can be played virtually, including Roulette, Blackjack, Baccarat, Mahjong Exchange, etc.

Welcome Bonus Packages

12bet site offers two welcome bonuses for two categories of casino and sports, namely:

Casino Welcome Bonus

Newcomers will be awarded up to £35 based on the lowest bet you place on your first six sports bets. So, to get the maximum bonus, punters need to bet at least £35 six times, and all bets must be worth at least £10.

If you bet £35 five times, but £10 one time, you will only get a £10 bonus. Therefore, new players need to be strategic with early bets. Once the first six bets have been placed, contact customer service to request a free bet awarded within 24 hours.

Also, it should be noted that single bets must be placed with odds of at least 2.0 (evens), and selections in combo bets must be at least 1.40 (horse racing bets are not eligible). Once awarded, the welcome bonus must be used within five days. Furthermore, deposit methods via Neteller or Skrill are not qualified for the prize.

Sports Welcome Bonus

Like the casino package, new sportsbook punters also receive a welcome bonus of up to £35. In addition, some simple terms and conditions are also included, namely:

• Only deposits made via debit or credit card are eligible for the bonus;
• Place six bets each with a minimum bet of £10;
• Only qualifying bets can be placed on a combination or a single winning bet;
• If any of the qualifying bets are higher than £35, it will count as £35 up to and count towards one and six qualifying bets;
• To claim the bonus, new players must place all qualified bets with odds of 2.0 or higher;
• After placing a bet, the customer service team must be contacted to request an offer.

Payment Methods and Payout Limits 

There are only four payment methods available: debit card, credit card, Neteller, and Skrill. Although there are not many methods available, they are reliable.

If you want to cash in, players must deposit a minimum of £10 for a debit or credit card, or at least £20 when using Skrill or Neteller. Alternatively, up to £5,000 can be deposited in a single transaction. Furthermore, the casino will not charge any money transfer fees.

In addition, bettors are encouraged to set self-set deposit limits to limit the amount of trading. Maximum threshold limits can be set by deposit value and by term.

In some cases, withdrawal limits may be reduced or increased at the discretion of the casino, specifically:

• Football – £50,000;
• Golf – £50,000;
• Sports – £50,000;
• Virtual sports – £10,000;
• Non-Sports Bet – £5,000;
• Casino – £50,000.

These limits do not include Progressive Jackpot bonuses. If players want to withdraw the progressive Jackpot, players will be paid in full within 30 days.

Depending on the payment method chosen, payouts from winnings can be subject to a daily transaction limit (00:00 – 23:59) or a single transaction of £30,000.

1. This promotion applies to all new members using INR only.
2. This promotion starts on 00:00:00(GMT+8) 1 April 2022 until 30 April 2022 23:59:59(GMT+8).
3. Players may only have one active bonus at a time in their account.
4. Your Deposit plus the Bonus claimed is subjected to 18 time(s) turnover in BTi Sports prior to any withdrawal or getting your next bonus.
5. Only bets placed in BTi Sportsbook platform which generate a win/loss result will be counted towards the calculation of Turnover. Cash-out/Void/Cancelled/Draw bets will not be counted for turnover calculation.
6. Any bonus as a part of this promotion will be forfeited if you make a transfer out of your BTi Sports wallet prior to completing the wagering requirement or when the bonus wagering requirement is not met within 30 days of bonus credit.

For multiple Bets that include selections from markets where different limits apply, the maximum payout for the bet will default to the lowest applicable limit. It will in no case exceed £50,000.

In addition, many UKGC-operated casinos now prohibit the use of debit cards for gambling. Therefore, it is best to stay away from this method before you get into big debt that you cannot pay.

Helpful Customer Support 

One prominent area of the 12bet site is customer support service. It has diverse support channels via live chat (24/7) and email. We highly recommend live chat support as agents are very friendly and helpful. In general, after submitting inquiries, we received an answer in just 10 minutes. Alternatively, for less urgent queries, you can email support@12bet.uk, and replies are usually provided within 24 hours.